Services
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Personal Profile
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Computer Aided Dispatch
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The drivers of The Yellow Cab of Victoria occasionally find personal items left behind in the vehicles. If you believe that you may have left something in one of our vehicles, please provide us with the following details.
• Date and Time of Cab Ride
• Pick up Location
• Drop off Location/Destination
• Taxi Driver’s Name
• Taxicab/License Plate Number
• Full Description of Item(s)
Tips to Help You Find Your Lost Property:

  • Try calling your cell phone as soon as you discover it is missing.
  • Drivers frequently attempt to return property directly to its owner. So, if you were picked-up or dropped-off at a major transportation hub, including airports and rail stations, try calling the lost and found department at that location.
  • If you were picked-up or dropped-off at a hotel, contact the concierge or security office to see if your property has turned up there.
  • Keep in mind that another passenger may find your property and contact you directly.
  • Every time you take a cab ride, take your receipt. Receipts are only available at the time each trip is completed. ​

Lost and found policies: 
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We store all lost and found items in a secure location for 15 days. After this period, any unclaimed cash is donated to charity. Identification documents are turned over to the local police department, and any unclaimed credit cards or documents containing personal information are securely destroyed.

Items of value, including clothing, books, glasses, umbrellas, cameras, and cell phones, are donated or disposed of if they remain unclaimed after 15 days.


Click here to submit a lost property report.