Troubleshooting!

Gift Cards
  1. On TD Terminal hit  F Key
  2. Select Gift Card hit ok
  3. Enter operator ID hit ok
  4. Select Forced Redemption hit ok
  5. Swipe card and enter amounts $ hit ok
  6. Keep merchant copy and give customer copy to customer

Troubleshooting!

How To Void A Transaction!

  1. Press small F4 key or press Ok and select Void
  2. Enter operator ID and press Ok
  3. Enter trace#_______ and press Ok
  4. select small F1-Void and press OK
Debit transaction can only be voided if the customer is still in the car.
Credit card transitions can be vided even if the customer has left.
If you do an END of business day then the transaction cannot be voided.